Shipping policy

Shipping Policy

South Shore Scents — Shipping Policy

Thank you for shopping with South Shore Scents! We're a small Long Island-based business and we work hard to get your order out quickly.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Methods & Delivery We ship throughout the United States via USPS, UPS, or FedEx. Delivery times vary by location but typically range from 3–7 business days once your order has shipped. You will receive a tracking number via email as soon as your order is on its way.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.

Order Issues If your order arrives damaged or you believe there is an error with your shipment, please contact us within 48 hours of delivery at contact@southshorescents.com so we can make it right.

We are not responsible for delays caused by the carrier, incorrect addresses entered at checkout, or packages marked as delivered by the carrier.